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Before CONTACTING us with a technical problem, please ensure that you have read our helpdesk page carefully. We will not be able to respond if you haven't first tried to resolve the problem here.We add to the FAQ's on a regular basis to ensure this information is up to date.

Problems with Signup and Registering:

  • I have signed up but my email is not recognised
  • My email address has changed since I signed up

    • Chat room Connection Problems:

  • Why does it sometimes take a long time to connect to the chatrooms?
  • Windows XP users - problems connecting?

    • Error Messages:

    Common Issues (Including SMS Services)

  • How do I clear my browser's web cache?
  • I've lost my Christian Chat password!
  • Which web browser(s) do you recommend for running the chat room applet?
  • Why do sounds not play on my system?


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